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Dear Delice, we're sorry to hear about the issue with your withdrawal experience. Please rest assured that our platform has processed numerous successful withdrawals for traders worldwide. We want to bring to your attention that once you submit a withdrawal request, it is placed in the general queue for processing. We assure you that all withdrawal requests will be processed as soon as possible and within a reasonable time frame. As we can see, your latest withdrawal request was canceled by yourself. If you wish to withdraw funds from your balance, please submit a new withdrawal request and wait for it to be processed. If you cancel your pending withdrawal and request a new one, it will be placed at the end of the processing queue. We kindly ask you not to cancel your withdrawal request. If you experience any issues with a withdrawal from your trading account, for the swiftest assistance, please create a new support request in the "Withdrawals" category and provide all required information. Our Finance Department will investigate and reply as soon as possible! Thank you for your patience and understanding! Support Team